Connectivity
The Devices page displays the lists of all of your connected devices and lets you manage your device fleet. Use the Scanners list to get an overview of all your connected scanning devices and the Connectivity Device List to search, add, edit, and provision your connectivity devices like Gateway or Insight Mobile devices.
Scanners
The Scanners section displays a list and a dashboard of all scanning devices connected to Insight Webportal.
The Scanners dashboard presents a visual overview of the number of Total Scanners in your device fleet, with their Scanner Status, and the Scanner Firmware Version for the selected Process Layout hierarchy level. If there are scanners with older firmware versions under the selected Process Layout level, the Scanner Firmware Version section will notify you and display a link to the Downloads section where you can get the latest firmware version.
For each device, the list displays:
Model - type of the connected device
Status - one of three device statuses: Active (received feedback within the last 2 hours), Inactive (no feedback for over 2 hours), Inactive 7+ days (no feedback for over 7 days)
Serial Number - device’s serial number
Last Active In - The last Process Level and use case the device was used for (e.g. Location / Logistics / Picking / Station1)
Last Connected To - the name of the Connectivity Device the scanner was last connected to
Battery - the remaining battery percentage (available for the currently connected devices)
Firmware Version - currently installed firmware version (in expanded details)
Last Activity (UTC+1) - time of the last scan and in which time zone (in expanded details)
Last Connectivity Device ID - the ID of the connectivity device the scanner was last connected to (in expanded details)
To search for specific devices, click the icon in the top right corner to expand the filters section. You can filter the list according to the following criteria:
Model of the scanner
Firmware version of the scanner
Device Status of the scanner (Active, Inactive, Inactive 7+ days)
or by typing in the Search bar.
To help you navigate large lists, use the pagination options at the bottom of the page.
Connectivity Devices
The Connectivity Devices section displays a list of all connectivity devices connected to Insight Webportal. Also, downloading the staging certificates (former Provisioning Package/files) for devices that have been connected earlier can be done from this section.
The Connectivity Device list shows all connectivity devices that have been connected to Insight Webportal with their most important information.
Device Name - Shopfloor/workstation name assigned to the device
Status - Device’s current status: Active, Inactive, Registering, Not registered, Unknown
Last Active In - The last Process Level the device was used in (e.g. Location / Logistics / Picking / Station1)
Type - Type of device (e.g. mobile or gateway/stationary)
App/Firmware - Gateway Firmware version, or Insight Mobile App version
Device ID - Device’s unique ID
Device - Device’s brand and model
OS - The connected device's operating system version (currently only shown for Android)
You can decide which information you would like to see by selecting the columns.
To find your devices quickly, you can also Filter the list or type what you are looking for in the Search field.
To learn how to connect your devices, see:
Device status
There are five device statuses:
Active - The Connectivity Device has sent a message within the last two hours.
Inactive - The Connectivity Device has not been sending any messages for the last two hours.
Registering - The Connectivity Device has been created using Insight Webportal or Insight API, and the Registration File has been downloaded.
Not Registered - The Connectivity Device has been created using Insight Webportal or Insight API but the Registration File has not been downloaded/retrieved or could not be created.
Unknown - The Connectivity Device is in a undefined connection state.