Performance

Note

Performance is a one of ProGlove's customizable analytics features. To enable it in your INSIGHT account, activate the INSIGHT Analytics plan, or apply for a 30-day Free trial.

Get valuable insights into your process and devices, as well as key statistics, relative to any level you select in the defined My Organization hierarchy.

To display the data crucial to your work processes, click the desired level within My Organization and select a time frame. Default selection includes only today's data.

The Performance and Effort sections show Scan, Movement, and Scan Time metrics with the following components:

Graph visualization - Displays the respective measurement over the selected time frame and the selected level within My Organization. Each color in the graph is assigned to one sublevel of the selected level, and its size represents how much it contributed to the overall number. Clicking on different colors in the graph hides or highlights different sublevels. To help you visualize the statistics, you can select to display the data in form of a bar graph or a heatmap.
Overall number - The number next to the graph is the accumulated value for the selected time frame and the selected level.
Trend - The green, red, or grey arrow indicate a positive, negative, or neutral trend in comparison to the selected time frame.

Performance

The Performance section displays the number of Scans made under the selected Process Layout level for the selected time frame.

Effort

The Effort section displays the Movement and Scan Time metrics.

The Movement chart helps you visualize the total movement of your workforce under the selected level within My Organization and within the selected time frame. The Movement effort includes the total number of steps (distance walked) by your workforce, as well as any additional effort needed for the process-related movements (e.g. picking and packing).
The Scan Time chart displays the overall time of all scanning-related efforts under the selected level within My Organization and within the selected time frame. This includes the time from pressing the scanning button to the decoding of the barcode in case of successful scans, as well as the time spent on all unsuccessful scanning attempts of the same barcode (e.g. in case of damaged barcodes).

Use the toggle at the top of the Effort section to display the Movement and Scan Time statistics for the Total workforce or Per Scan for the selected time frame.

Export data

You can export the data of the current My Organization level selection and time frame in a .csv file.

In the My Organization structure, select a level.
At the top of the page, click on the date picker to open the calendar and select a desired time frame.
Note
The exported .csv file can contain up to 30 days of data.
In the top right, click the download icon.
The Download Event History modal window displays.
Select DOWNLOAD.
A .csv file downloads with the data for the selected parameters.

Note

The export is a semicolon delimited .csv file where the events are displayed in rows while the features are displayed in columns.

Exported data-points

There are four types of events which are used to collect raw data:

Scan events - contain all scanning-related data and metadata
Telemetry events - contain all metadata collected between scans
Display events - contain all metadata collected when scanner receives a display message from connected host
Worker Feedback events - contain all metadata collected when scanner receives an LED feedback from connected host
Introduction events - contain data sent from your Gateway devices every time a connection is established with INSIGHT

Metrics available in the `.csv` file export

Metric name	Event in which data is collected	Metric data type	Description of metric
`id`	Scan and telemetry event	Varchar	Unique ID of the event.
`type`	Scan and telemetry event	Varchar	Type of event.
`created`	Scan and telemetry event	Integer	Unix timestamp.
`created_time`	Scan and telemetry event	Varchar	Human-readable time stamp.
`scan_code`	Scan event	Varchar	Scanned barcode.
`scan_decode_symbology`	Scan event	Varchar	Symbology of the scanned barcode.
`scan_duration`	Scan event	Double	Trigger time in seconds.
`metrics_worker_steps`	Scan event	Double	Movement effort of all steps, as well as additional movement, measured by the scanner (e.g. picking, packing efforts).
`metrics_bce_active_duration`	Telemetry event	Double	Sum of trigger time in milliseconds for unsuccessful scans.
`metrics_bce_trigger_actions`	Telemetry event	Double	Number of unsuccessful scanning/trigger actions.
`device_id`	Scan and telemetry event	Varchar	Scanner's serial number.
`device_battery`	Scan and telemetry event	Double	Scanner’s battery level (in %).
`device_firmware`	Scan and telemetry event	Varchar	Scanner’s firmware version.
`device_temperature`	Scan event	Integer	Scanner's system temperature.
`gateway_firmware`	Scan and telemetry event	Varchar	Connectivity device's firmware version.
`gateway_name`	Scan and telemetry event	Varchar	Name of the Connectivity device, as defined by the user.
`gateway_os_version`	Scan and telemetry event	String	Operating system (OS) version of the Connectivity device.
`path`	Scan and telemetry event	Varchar	Full path of the collecting Connectivity device, with IDs of the parent levels concatenated with a ‘#’ character at the time of ingestion.
`organisation_names`	Scan and telemetry event	Array	Full list of names, defined by the user, of the parent levels for the collecting Connectivity device at the time of ingestion.
`gateway_thing_name`	Scan and telemetry event	Varchar	Thing name of the collecting Connectivity device. Used instead of the `gateway_id` in most other endpoints to identify a connectivity device.
`charging_state`	Telemetry event	String	Scanner's charging state at the time of ingestion.
`charging_time_series_data`	Telemetry event	Array	A series of events recorded during a specific period of time, while the scanner is charging.
`feedback_action_id`	Scan and telemetry event	String	ID of the predefined feedback action that was signaled.
`display_refresh_type`	Display event	String	The display refresh strategy.
`display_template_id`	Display event	String	The ID of the used template.
`display_field_01_header`	Display event	String	The header text of field 01.
`display_field_01_text`	Display event	String	The content text of field 01.
`display_field_02_header`	Display event	String	The header text of field 02.
`display_field_02_text`	Display event	String	The content text of field 02.
`display_field_03_header`	Display event	String	The header text of field 03.
`display_field_03_text`	Display event	String	The content text of field 03.
`gateway_wifi_ssid`	Scan and telemetry event	String	The SSID of the Wi-Fi connection used by the Connectivity device.
`gateway_wifi_bssid`	Scan and telemetry event	String	The BSSID of the Wi-Fi connection used by the Connectivity device.
`gateway_wifi_signal_strength`	Scan and telemetry event	Integer	The signal strength of the Wi-Fi connection (in dBm).
`gateway_wifi_local_ipv4_address`	Scan and telemetry event	String	The local IP v4 address of the Wi-Fi connection (if applicable).
`gateway_wifi_ap_ipv4_address`	Scan and telemetry event	String	The IP v4 address of the Wi-Fi access point (if applicable).
`gateway_wifi_local_ipv6_addresses`	Scan and telemetry event	Array	The local IP v6 address of the Wi-Fi connection (if applicable).
`gateway_wifi_ap_ipv6_addresses`	Scan and telemetry event	Array	The IP v6 address of the Wi-Fi access point (if applicable).
`session_id`	Scan and telemetry event	String	ID of the currently active session between the Connectivity device and the scanner. With each new connection this value will change. However, it will remain stable across reconnections between cloud/customer integrations.
`session_message_counter`	Scan and telemetry event	Integer	Message counter within the current session (see: `session_id`). The Connectivity device will assign a new, subsequent number, starting from the "0" value, to each new message. With each new session this counter will restart. If the counter reaches the maximum of "int32" the direct user is responsible for closing that session and starting a new one.
`gateway_installation_id`	Telemetry event	String	The Connectivity device's software installation ID (if applicable).
`gateway_serial`	Telemetry event	String	The serial number of the Connectivity device.
`customer_process_type_id`	Scan and telemetry event	String	Unique ID of the process the user is working on, i.e. picking or packing. If the user performs the same process consecutively several times, this ID stays the same. To identify individual instances of this process, see: "customer_process_trace_id".
`customer_process_type_started`	Scan and telemetry event	Integer	Timestamp of when a specific process was started.
`customer_process_trace_id`	Scan and telemetry event	String	Unique ID of the currently performed execution within a process (see: `customer_process_type_id`). If this execution is finished and the user starts a new execution within the process or starts a new execution of a different process type, this ID will change.
`customer_process_trace_started`	Scan and telemetry event	Integer	Timestamp when the trace (see: `customer_process_trace_id`) started. This value is set by the Connectivity device based on customer input.
`customer_anonymizeduser_id`	Scan and telemetry event	String	An artificial unique ID to help identify individual users without exactly knowing the person.
`customer_anonymizeduser_id_last_changed`	Scan and telemetry event	Integer	Timestamp of the last change made on the `customer_anonymizeduser_id` metric.
`customer_custom_identifier`	Scan and telemetry event	String	Custom Connectivity device identifier set by the user and used to annotate events.

Scan performance optimization

Since the below parameters have an influence on the overall scan performance and Scan Time displayed in the Effort section, we advise to check the following and ensure optimal conditions:

Configuration

Check if the scanner settings set in the ProGlove.proconfig file are best suited for the barcodes you are currently scanning. Use Fuzzy 1D processing on 1D, damaged, or low-quality barcodes. For mobile displays, electronic screens, or similarly reflective surfaces, use the Display Mode. In areas of multiple closely-placed barcodes where you want to decode only barcodes below the aiming crosshair (dot) use the Picklist Mode.

Symbology configuration

If your Daily Insights indicates that you are not using a certain symbology, consider turning it off in your configuration file to speed up the decoding. Having fewer symbologies enabled takes less time to scan and decode the desired barcodes.

Physical barcode condition

You scanning performance is greatly affected in cases of dirty, damaged, or even reflective barcodes. Check the state of your barcodes to identify possible improvements to the scan reliability and speed, and either preserve the physical barcode quality or try enabling the Fuzzy 1D processing in your configuration's Scanner settings. If you find the barcode surface too reflective (e.g. scanned from a display), or the barcode too large or small to scan, consider adjusting the scanning distance or the light conditions or enabling the Display Mode in the Scanner settings of your configuration.

Worker handling

The way in which workers scan using ProGlove scanners can also have an influence on the scan time. Make sure to provide your workers with enough time and training with the devices.

Dirty scanner camera lens

Your scanning performance can be affected by a dirty camera lens on your scanner. If your scanners are used in industrial environments with heightened dust conditions, make sure to clean the scanners regularly as demonstrated here.

Symbology usage

The table below presents the list of most used symbologies and how fast they are decoded (Scan Time) as compared to the ProGlove benchmark (established by processing data from multiple customers' use cases).

Symbology	Average decode time (in seconds)
CODE 39	0.23
ITF	0.25
CODE 128	0.25
EAN-8	0.27
UPCA	0.32
EAN-13	0.32
GS1-128	0.34
QR CODE	0.35
DATA MATRIX	0.37
CODE 11	0.45
IATA	0.50
D25	0.50

In this section:

ProGlove Documentation

Performance

Note

Performance

Effort

Export data

Note

Note

Exported data-points

Metrics available in the .csv file export

Scan performance optimization

Configuration

Symbology configuration

Physical barcode condition

Worker handling

Dirty scanner camera lens

Symbology usage

Search results

Metrics available in the `.csv` file export