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ProGlove Documentation

Connect to INSIGHT webportal

To send scanner and other data to INSIGHT webportal, you need to connect your Gateway Plus devices to your INSIGHT account. Connect each device separately or multiple devices at the same, using either a single file or by simply scanning a QR code with your ProGlove scanners.

Follow the instructions below to add your Gateway Plus devices to a level or sublevel and enable your Gateway Plus to connect to your Wi-Fi to your enterprise network.

Tip

Define your network settings beforehand to seamlessly include the network.json file in the next steps. For more details, see: Network configurations and importing credentials.

Connect multiple devices with a single file

Multiple Gateway Plus devices can be connected to INSIGHT webportal at any point in time. The file represents a staging certificate and connects your devices to a selected level (or sublevel) within the My Organization hierarchy on INSIGHT.

Prerequisite: My Organization hierarchy defined with at least one level.

  1. Log in to INSIGHT webportal and select Devices.

  2. Select the level or sublevel to which you want to connect your Gateway Plus devices by clicking it, then click the + Connectivity Devices button in the upper-right corner of the screen or the three dots next to the desired (sub)level and select + Connectivity Device.

    MyOrgConnectDeviceNov24.png

  3. Select Gateway and the option to Connect with one file for multiple devices will automatically be selected. Click Next.

    ConnGWPOneFileMultDevices.png

    Note

    If necessary, here you can switch and select Connect via individual files by clicking the button in the low left-hand corner.

  4. Access to a network is necessary for your Gateway Plus to connect to the internet, so you can include any network configurations previously defined. Open the drop down menu to select from the list of available networks or click the button Create a new one, which will abort the current process and take you to the network configurations screen. Adding a network can be skipped and is an optional step, as both network and network credentials can be added manually later. Click Skip or Next to proceed.

    ConnectGW_PAddNetConfigSkipButton.png

  5. If you included a predefined network, you will be asked to re-enter the network credentials as those are not stored. As mentioned in the previous step, you can manually import credentials in the network.json file at any time. Once done, click Next.

    ConnGW_PEnterCredentials.png

  6. Click Download the staging certificate to get the file and apply it to your devices manually following these steps. Click Done to finish.

    ConnGW_PDownloadOrScan.png

    The provisioning package is downloaded to your computer as a .zip file.

→ The Gateway Plus device connects to the INSIGHT webportal automatically and will be visible in the list of Connectivity devices under the selected level.

Connect multiple devices by scanning a QR code

Multiple Gateway Plus devices can be connected to INSIGHT webportal at any time by scanning a QR code from a particular (sub)level in the Devices section. The QR code resembles the staging certificate used by a Gateway Plus device to connect to a level (or sublevel) within the My Organization hierarchy on INSIGHT.

Prerequisite: My Organization hierarchy defined with at least one level.

  1. Log in to INSIGHT and select Devices.

  2. Select the level or sublevel to which you want to connect your Gateway Plus devices by clicking it, then click the + Connectivity Devices button in the upper-right corner of the screen or the three dots next to the desired (sub)level and select + Connectivity Device.

    MyOrgConnectDeviceNov24.png

  3. Select Gateway and the option to Connect with one file for multiple devices will automatically be selected. Click Next.

    ConnGWPOneFileMultDevices.png

    Note

    If necessary, here you can switch and select Connect via individual files by clicking the button in the low left-hand corner.

  4. Access to a network is necessary for your Gateway Plus to connect to the internet, so you can include any network configurations previously defined. Open the drop down menu to select from the list of available networks or click the button Create a new one, which will abort the current process and take you to the network configurations screen. Adding a network can be skipped and is an optional step, as both network and network credentials can be added manually later. Click Skip or Next to proceed.

    ConnectGW_PAddNetConfigSkipButton.png

  5. If you included a predefined network, you will be asked to re-enter the network credentials as those are not stored. As mentioned in the previous step, you can manually import credentials in the network.json file at any time. Once done, click Next.

    ConnGW_PEnterCredentials.png

  6. Click Scan QR to connect to have a QR code displayed on the screen.

    ConnGW_PDownloadOrScan.png

  7. Scan the QR code with the ProGlove scanners you paired with your Gateway Plus device to apply the staging certificate and connect to INSIGHT. Once done, click Close.

    ConnGW_PScanCodeToConnect.png

→ The Gateway Plus device connects to the INSIGHT webportal automatically and will be visible in the list of Connectivity devices under the selected level.

Connect devices with individual files

To send scanner and other data to our cloud platform, you need to connect your Gateway Plus devices to your INSIGHT webportal account. Staging certificates allow you to connect multiple Gateway Plus devices to INSIGHT with the same file. Each staging certificate/template is related to a level in the My Organization hierarchy, under which connected devices will show when they are enrolled for the first time.

Prerequisite: My Organization hierarchy defined with at least one level.

  1. Log in to INSIGHT webportal and select Devices.

  2. After finishing the setup of your hierarchy in the My Organization panel, select the level or sublevel to which you want to connect your Gateway Plus devices by clicking it. Then click the + Connectivity Devices button in the upper-right corner of the screen or click the three dots next to the desired (sub)level and select + Connectivity Device.

    MyOrgConnectDeviceNov24.png

    Select a connectivity device modal window displays.

  3. Select Gateway, then click Connect via individual files in the bottom-left corner.

    ConnectGWPwithIndividualFiles.png

    Note

    If necessary, here you can switch and select Connect with one file for multiple devices to use a single staging certificate file across multiple devices.

  4. The Create Connectivity Devices section displays the My Organization hierarchy that you selected in step 1. Add more devices by clicking the "+" sign in the top-right corner. Select the levels and sublevels to which you want to connect your devices and assign them meaningful names. Once done, click Create devices.

    CreateConnDevice_CreateButton.png

  5. Next is the optional step of adding the credentials to your network connection. Add your router's/network's SSID (Network) and password, and select Next, or leave the fields empty and add the credentials directly to the network.json file later. To find out how to use the .json file, see here.

  6. The Provision screen displays. Click Download to get the staging certificates and apply them manually. In case of multiple devices, the downloaded .zip file will contain individual files for each device you wish to connect.

    ConnGW_PCreateConnDevicesDownload.png

    The provisioning package (.zip) downloads with a provisioning file for each device.

  7. Click Done.

    The Connectivity Devices screen displays and shows the devices that were created.

Note

  • Once the network.json file is processed by the Gateway Plus, it is no longer accessible anywhere on the Mass storage device, therefore the network details are not exposed anywhere.

  • As ProGlove does not store any user data on INSIGHT, if you re-download the provisioning package for an already connected device, you will be asked to provide the SSID password again.

Apply the provisioning file

  1. Connect the USB cable of your Gateway Plus to your PC (Personal Computer).

    The Gateway Plus boots up in about 1 minute. The Power and Data LEDs glow green constantly.

  2. Scan the Pairing barcode on the Gateway Plus with your scanner.

    The scanner connects to the Gateway Plus and its Scanner LED glows green.

  3. Scan the barcode below to enable your Gateway Plus as a Mass storage device.

    PEP_EnableMassStorage.png

    The Gateway Plus displays as a Mass storage device on your PC.

  4. Unzip the downloaded provisioning package.

    The extracted .zip file contains one provisioning file for every Gateway Plus connected to the selected level.

    Note

    If the SSID Password is not provided, you need to enter the password in the network.json file. To learn how to use the .json file, see here.

  5. Copy the corresponding provisioning file and (optional) a zipped network.json file to your Gateway Plus Mass storage device.

  6. Eject the Gateway Plus as a Mass storage device on your PC (keeping the USB connected).

    The upload and application takes a few moments. The Gateway Plus automatically connects to Wi-Fi and INSIGHT. All four LEDs flash green when done.

Note

  • Ejecting the Mass storage device may vary depending on your operating system.

  • Make sure to use the Safely Remove Hardware / Eject Media option on your desktop but do NOT disconnect the USB cable of your Gateway Plus during upload.

Connection status

There are five connection statuses:

  1. Not Registered - The Connectivity device has been created using INSIGHT webportal or INSIGHT API via manual connection but the provisioning file has not been downloaded or could not be created.

  2. Registering - The Connectivity device has been created using INSIGHT webportal or INSIGHT API via manual connection, and the provisioning file has been downloaded and placed on the device. The device is now trying to connect.

  3. Disconnected - The Connectivity device has not been sending any messages for the last two hours.

  4. Connected - The Connectivity device has been paired with a scanner at least once and has sent a message within the last two hours.

  5. Enrolled - The Connectivity device has been created using INSIGHT webportal or INSIGHT API via manual connection but the provisioning file has not been downloaded or deployed on the device.

  6. Unknown - The Connectivity device is in an undefined connection state.

Verify connection status

Always make sure your device is successfully connected to INSIGHT webportal. Follow the instructions listed below to ensure your Gateway Plus has an active connection with ProGlove.

  1. On INSIGHT webportal:

    1. Log in to INSIGHT webportal and select Devices.

      Select the Connectivity Devices tab.

    2. If registered, your device’s status displays in the Status column.

      ConnDevicesListStatus

  2. On INSIGHT webportal:

    1. Connect your scanner to the Gateway Plus.

    2. Scan a barcode.

    3. Open INSIGHT webportal.

    4. Select Devices.

      The connected Scanners list displays.

    5. If connected properly, your scanner’s status displays in the Status column.

      ScannerListStatus
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