FAQ
- 1. What are the pricing plans?
- 2. Does ProGlove Insight work on premise?
- 3. What are the technical prerequisites so I can use the ProGlove Insight?
- 4. How many devices do I need for the ProGlove Insight to make sense?
- 5. How is the data saved?
- 6. Is it compatible with my current analytic dashboard, with my WMS / MES system?
- 7. Is it General Data Protection Regulatory (GDPR) compliant?
- 8. Which barcode symbology types are supported?
- 9. I can't create a configuration for my devices, the New Configuration button is greyed out. What can I do?
1. | What are the pricing plans? |
The essential Enablement Plan is free, while the Enterprise Visibility and Enterprise Analytics plans provide you with valuable data insights and are subscription-based. To learn more about the pricing plans, go here. | |
2. | Does ProGlove Insight work on premise? |
We think the future of software applications is cloud-based. This offers more flexibility and knowledge transfer between stakeholders. Therefore, we currently offer no on-premise solution. | |
3. | What are the technical prerequisites so I can use the ProGlove Insight? |
To use ProGlove Insight, you simply need a device that can run modern internet browsers and is connected to the internet. | |
4. | How many devices do I need for the ProGlove Insight to make sense? |
ProGlove Insight already allows you to download Insight Mobile and configure your devices. Therefore, it makes sense to register for ProGlove Insight even if you are using a single device. However, with more devices and more data-points, we are able to provide a more detailed analytics. | |
5. | How is the data saved? |
Your data is saved using a single-tenant model. Therefore, the databases are completely separated and safe. Data is stored in our core markets in local datacenters of our cloud provider. | |
6. | Is it compatible with my current analytic dashboard, with my WMS / MES system? |
Yes. Building with a strong focus on API, we are able to connect to a lot of ERP / WMS systems, as well as other cloud and BI connectors. Note that this type of connectivity requires product customization. For more details, contact your ProGlove representative. | |
7. | Is it General Data Protection Regulatory (GDPR) compliant? |
Yes, our system is fully GDPR compliant from day one. | |
8. | Which barcode symbology types are supported? |
For a list of supported symbology types, see Symbology Settings. | |
9. | I can't create a configuration for my devices, the New Configuration button is greyed out. What can I do? |
Check your User Role and update the permissions with your account administrator, if needed. Only account admins have permissions to create and edit device configurations. |