ProGlove documentation

Yes, the Hand Strap Gen 2 is available in left and right-hand versions. Its stretchy Velcro band with stepless adjustability ensures a secure and comfortable fit for any hand size or shape.

No. The Hand Strap Gen 2 is only compatible with the new wearable companion MAI, as it uses a different attachment clip. All first-generation ProGlove scanners remain compatible with the Index Trigger, Hand Strap, and Reel (Gen 1) wearables.

ProGlove wearables are built for tough industrial environments but should be replaced regularly to ensure safety and comfort. The Hand Strap Gen 2 lifespan depends on usage and care. Reported lifetimes range from a few dozen up to several hundred 8-hour shifts. In tests under industrial conditions, the average lifespan is around 80 shifts.

Factors that can affect lifetime include:

Recommendation: Assign each user their own Hand Strap Gen 2 to extend its lifetime.

Yes. The Hand Strap Gen 2’s flexible, stretchable bands and multiple fixation options allow a personalized fit for every user. Depending on hand size, the Velcro can be adjusted directly on the strap or on the back of the hand. Setup instructions are printed on the packaging and included in the user and regulatory sheet.

Yes, the Hand Strap Gen 2 can be worn with or without a glove underneath, depending on your comfort and safety requirements.

ProGlove has years of experience with wearable applications across many industries and use cases, providing solid reference data on product lifespan. However, the most accurate way to estimate lifetime is to test the wearables in your own environment during a POC project. For detailed reference data or start of a POC, please contact your ProGlove representative.

You can increase the lifespan of your Hand Strap Gen 2 with a few simple steps:

Yes, the Hand Strap Gen 2 is machine-washable. Follow these guidelines for safe cleaning:

Alternatively, you can clean it gently with a 70% isopropyl alcohol spray or a fabric-safe cleaner. Allow it to dry fully before use. Avoid harsh chemicals or high pressure near attachment points.

Yes, the Hand Strap Gen 2 can be used in temperatures from -30°C (-22°F) up to +50°C (122°F).

Finding the perfect fit is individual — every hand is unique. Whenever possible, try on the wearable to find the most comfortable size. Use the table below as a guide and measure your hand without gloves. If you usually wear a glove, add a few millimetres (or a fraction of an inch) to your measurement.

ProGlove wearables are built for tough industrial environments but should be replaced regularly to ensure safety, comfort, and reliable performance. The lifespan of an Index Trigger depends on how it’s used and cared for. Reported lifetimes range from a few dozen up to several hundred 8-hour shifts. In tests under industrial conditions, the average lifespan is around 80 shifts.

Factors that can affect lifetime include:

Recommendation: Assign each user their own wearable rather than sharing. Personal use typically extends product life significantly.

ProGlove has years of experience with wearable applications across many industries and use cases, providing solid reference data on product lifespan. However, the most accurate way to estimate lifetime is to test the wearables in your own environment during a POC project. For detailed reference data or start of a POC, please contact your ProGlove representative.

If you experience issues with your Index Trigger, please contact your ProGlove representative or our support team. Describe your use case (e.g., assembly or commissioning), how long the wearable has been used, the observed defect, and the average number of scans per shift. If applicable, our support will guide you through the RMA process and shipping instructions. We often provide replacements, alternatives, or other solutions for your situation.

You can also choose a Wearable Subscription, which covers all your wearable needs at a fixed monthly rate - without upfront investment or risk. For further details, please contact your ProGlove representative.

The Index Trigger comes in six variants: Small, Medium, and Large - each available for left or right hand use. You can choose between packs of 3 or 10. On request, ProGlove also offers versions suitable for ESD-protected areas. For more information, contact your ProGlove representative or email us at info@proglove.com.

ProGlove wearables are not machine-washable. They are designed to be replaced periodically due to normal wear and tear. You can clean your wearable carefully using a spray cleaner with 70% isopropyl alcohol or a fabric-safe cleaner. Always let the wearable dry completely before use. Avoid any harsh chemicals, soaking, or applying pressure near the trigger area. Cleaning results may vary, and ProGlove cannot guarantee performance after cleaning.

For more details, see our full guide: Barcode Scanning Basics: Keep your MARK System Clean.

Yes, the Index Trigger can be used in temperatures as low as -5°C (23°F). Below this, some parts may lose their holding strength and performance can be affected.

For colder environments, we recommend using the Reel or the Hand Strap, which can be used down to -30°C (-22°F).

Yes, the ProGlove Index Trigger is PWIS-free and does not contain substances that could affect surface wetting during coating or painting processes. This requirement is especially important in the automotive industry and other applications involving surface finishing. Products containing silicone, wax, or similar agents can cause paint defects - the Index Trigger does not contain any of these materials.

PWIS = Paint-Wetting Impairment Substances (also known as LABS - Lackbenetzungsstörende Substanzen).

The batch number is engraved into the orange clip of the Index Trigger and can be found on the packaging of the product.

Yes, the Hand Strap is available in left and right-hand versions. Its stretchy Velcro band with stepless adjustability ensures a secure and comfortable fit for any hand size or shape.

Yes. All first-generation ProGlove scanners, wearables, and chargers are fully compatible - you can use any scanner with any wearable. Please note that the wearable companion MAI requires the Hand Strap Gen 2 version!

ProGlove wearables are built for tough industrial environments but should be replaced regularly to ensure safety and comfort. The Hand Strap lifespan is comparable to the Index Trigger and depends on usage and care. Reported lifetimes range from a few dozen up to several hundred 8-hour shifts.In tests under industrial conditions, the average lifespan is around 60 shifts.

Factors that can affect lifetime include:

Yes. The Hand Strap’s flexible, stretchable bands and multiple fixation options allow a personalized fit for every user. Depending on hand size, the Velcro can be adjusted directly on the strap or on the back of the hand. Setup instructions are printed on the packaging and included in the user and regulatory sheet. You can also find them in the Quick Start Guide:

Yes, the Hand Strap can be worn with or without a glove underneath, depending on your comfort and safety requirements.

ProGlove has years of experience with wearable applications across many industries and use cases, providing solid reference data on product lifespan. However, the most accurate way to estimate lifetime is to test the wearables in your own environment during a POC project. For detailed reference data or start of a POC, please contact your ProGlove representative.

You can increase the lifespan of your Hand Strap with a few simple steps:

The Hand Strap is not machine-washable and should never be submerged in liquid.You can clean it gently using a spray cleaner with 70% isopropyl alcohol or a fabric-safe cleaner. Allow it to dry completely before use. Avoid harsh chemicals or high pressure near attachment points. Cleaning results may vary, and ProGlove cannot guarantee performance after cleaning.

Yes, the Hand Strap can be used in temperatures from -30°C (-22°F) up to +50°C (122°F).

No, the Hand Strap is not PWIS-free. If you require a wearable for coating or painting environments, we recommend the ProGlove Index Trigger, which meets PWIS-free requirements.

PWIS = Paint-Wetting Impairment Substances (also known as LABS – Lackbenetzungsstörende Substanzen).

The Hand Strap is available in two variants: for left and right hand use. Standard packaging contains 10 pieces per box, with a 3-piece pack (with 2x right and 1x left) available for testing or pilot projects.

If you experience issues with your Hand Strap, please contact your ProGlove representative or our support team. Describe your use case (e.g., assembly or commissioning), how long the wearable has been used, the observed defect, and the average number of scans per shift. If applicable, our support will guide you through the RMA process and shipping instructions. We often provide replacements, alternatives, or other solutions for your situation.

You can also choose a Wearable Subscription, which covers all your wearable needs at a fixed monthly rate - without upfront investment or risk. For further details, please contact your ProGlove representative.

The batch number can be found on the label attached to the velcro strap (back side of variant label) and on the product packaging label.

The ProGlove Reel features a 120 cm (47 in) retractable thread. Some older versions in the field have a 70 cm (27 in) thread length.

Yes, you can clean the Reel using disinfecting wipes with 70% isopropyl alcohol or standard office/home disinfecting wipes. Avoid medical-grade wipes or those containing bleach (sodium hypochlorite) or abrasive agents. Do not spray cleaners directly on the Reel pins. Instead, apply gentle pressure with a wipe or cloth to avoid affecting its appearance or function. Follow the wipe manufacturer’s instructions and allow the Reel to dry completely before use.

For more details, see our full guide: Barcode Scanning Basics: Keep your MARK System Clean

The Reel is available in two packaging variants:

Additional lanyards can also be ordered separately:

The batch number can be found on the product label on the back of the Reel and on the product packaging label.