Connect Gateway to INSIGHT
To communicate with our cloud platform, you need to connect your Gateway to INSIGHT.
To do this, you firstly need to define your My Organization hierarchy and add the Gateway as a Connectivity Device.
You then need to enable your Gateway to connect to your Wi-Fi router by provisioning each Gateway with login credentials to your enterprise network.
Important
Wi-Fi network settings must be defined before importing the credentials via network.json file. For more details, see: importing credentials and additional Wi-Fi settings.
Connect multiple devices with a single file
Multiple Gateway devices can be connected to INSIGHT webportal at any point in time. The file represents a staging certificate and connects your devices to a selected level (or sublevel) within the My Organization hierarchy on INSIGHT.
Prerequisite: My Organization hierarchy defined with at least one level.
Log in to INSIGHT webportal and select Devices.
Select the level or sublevel to which you want to connect your Gateway devices by clicking it, then click the + Connectivity Devices button in the upper-right corner of the screen or the three dots next to the desired (sub)level and select + Connectivity Device.
Select a connectivity device modal window displays.
Select Gateway and the option to Connect with one file for multiple devices will automatically be selected. Click Next.
Note
If necessary, here you can switch and select Connect via individual files by clicking the button in the low left-hand corner.
Access to a network is necessary for your Gateway to connect to the internet, so you can include any network configurations previously defined. Open the drop down menu to select from the list of available networks or click the button Create a new one, which will abort the current process and take you to the network configurations screen. Adding a network can be skipped and is an optional step, as both network and network credentials can be added manually later. Click Skip or Next to proceed.
If you included a predefined network, you will be asked to re-enter the network credentials as those are not stored. As mentioned in the previous step, you can manually import credentials in the
network.jsonfile at any time. Once done, click Next.
Click Download the staging certificate to get the file and apply it to your devices manually following these steps. Click Done to finish.
The provisioning package is downloaded to your computer as a
.zipfile.
→ The Gateway device connects to the INSIGHT webportal automatically and will be visible in the list of Connectivity devices under the selected level.
Apply the provisioning file
Connect the Gateway’s USB cable to your PC (Personal Computer).
The Gateway boots up in about 1 minute. The USB LED glows green constantly.
Scan the Pairing barcode on the Gateway with your scanner.
The scanner connects to the Gateway and its Scanner LED glows green.
Scan the barcode below to enable your Gateway as a Mass storage device.
The Gateway displays as a Mass storage device on your PC.
Unzip the downloaded provisioning package.
The extracted
.zipfile contains one provisioning file for every Gateway connected to the selected level.Note
If the SSID Password is not provided, you need to enter the password in the network.json file. To learn how to use the
.jsonfile, see Connect to Wi-Fi by importing credentials in the network.json file.Copy the corresponding provisioning file and (optional) a zipped
network.jsonfile to your Gateway Mass storage device.Eject the Gateway as a Mass storage device on your PC (keeping the USB connected).
The upload and application takes a few moments. The Gateway automatically connects to Wi-Fi and INSIGHT. All three LEDs flash green when done.
Note
Ejecting the Mass storage device may vary depending on your operating system.
Make sure to Safely Remove / Eject the Mass storage device on your desktop but do NOT disconnect the Gateway’s USB cable during upload.