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ProGlove Documentation

Connectivity Device and Scanner Signals
Introduction

The following settings were designed to help monitor your devices and maintain an optimized fleet that fully supports your workflows. By understanding which devices are currently charging or not in use, you can minimize impacts and improve operational efficiency. Additionally, it can help improve your workforce's habits by controlling the return of devices to their stations, and minimizing the chance of them being moved to unintended locations or losing them completely.

Signals received by your Gateway and Android devices enable communication with your scanners in almost real-time and check if they are currently being used, if they are charging, or if they are not in use and possibly misplaced. The information is displayed in your INSIGHT webportal as a status for each of the scanners.

Setup

Enable the settings using a device configuration.

Follow the instructions below to ensure your Connectivity Devices and scanners are configured correctly. Once the setup is complete, your Connectivity Devices will act as signal receivers and recognize the charging and/or inactive status coming from your scanners.

Important

Connect the Gateway and Android devices that you want to use to the INSIGHT webportal and assign it to the required level within My Organization.

Connectivity Device and scanner settings
  1. Create a new or edit an existing configuration to enable signal exchange between your Gateway and/or Android devices and your scanners.

  2. Access the General configuration settings by clicking the gear GearIcon_white.png icon right next to the configuration name.

  3. Toggle the Connectivity Device Signal button and check the Scanner Signal buttons in the Lost & Found section to enable sending and receiving of the signals according to your preference.

    Lost_FoundSettings.png
  4. At the bottom of the left navigation pane, click Save.

  5. Apply the configuration to your device either by scanning the configuration barcode or applying it manually. Additionally, you can use Remote Config to apply the configuration.

BeaconRange_1500x763.jpg

Tip

Download the latest firmware for your devices, or consider using the Remote Update and Zero-Touch update features.

Additional information

Once the setup is complete, you will be able to see the scanner status change to Charging or Inactive. The Scanners list & Dashboard in the Devices menu will give you an overview and the total number of scanners that are currently charging.

BeaconSignal_dashboard_scannerstatus.png

Signal updates in INSIGHT - Active scanners send signal updates to your Connectivity Device every 100 milliseconds, while signals from newly added devices get forwarded instantly. Your Connectivity Devices receive the scanner signal, then batch the collected data and forward it to INSIGHT every 180 seconds (3minutes).

Table 38. Feature availability

Devices

Subscription plan

Lifecycle status

Resources

MARK Basic, MARK Display, MARK 2 - Scanner Firmware Gen1

Gateway

INSIGHT Mobile (Android)

INSIGHT Visibility, INSIGHT Analytics

BETA feature

Firmware Release notes



FAQs

1.

What is the maximum/recommended distance between the chargers and the Gateway?

The chargers should not be more than 10 meters away from the Gateway.

2.

What is the maximum number of scanners that can communicate with the Gateway at the same time?

Our internal tests were successful for 50 different devices. A slower response might be observed in the UI when operating with this many devices.

3.

Can I monitor the exact location of my scanners?

No. The feature only monitors if and when the connected scanners are returned to their chargers.